VOLUME 2 NUMBER 1 & 2 2009 M DICAt UNIVERSITY OF IBADAN LIBRARY INTERNATIONAL JOURNAL OF DEVELOPMENT IN MEDICAL SCIENCES VOLUME 2 NUMBER 1 & 2 2009 EDITORIAL BOARD EDITORS Ekan E. Etim, Ph.D Prof. Maria O. Nwosu University of Uyo University of Nigeria Uyo, Nigeria Nsukka, Nigeria CONSULTING EDITORS Prof. E. N. Aniebona Nweze N. 0., Ph.D Novena University Nuiversity of Nigeria Ogume-Kwale, Nigeria Nsukka, Nigeria Isaac Kwame Dontwi, Ph.D Prof. Bede Ibe Kwame Nkrumah Univ. of Tech. University of Nigeria Kumasi, Ghana Teaching Hospital Ituku-Ozalla, Nigeria Prof. Patrick Manu Prof. Samson Mashele Bugema University Central Univ. of Tech. Kampala, Uganda Free State, South Africa AIMS AND SCOPE International Journal of Development in Medical Sciences is published bi-annually by Development Universal Consortia. It seeks to improve the well-being reproductive health of current and future generations within the third world countries. It also helps to expand knowledge in Health Issues and to provide information on Human Nutrition, Medical Rehabilitation, Public Health, Family Planning and Population, Biomedical, and HIV/AIDS as well as other related issues as they relate and help build research capacities in developing nations. The journal is a referred publication which fosters the exchange of information and new ideas among Scientists, Development Planners, Policy Makers, Professionals Academics, Physicians, Health Scientists, Students, Staff Members of Research Institutions and International Agencies with a view to meeting the educaional, developmental, empowerment and hygienic needs of disadvantaged people in developing and industrial nations. The views expressed in this Journal are entirely those of the authors. The publishers, editors and agents of Development Universal Consortia accept no responsibility for any error or mistatement contained herein or for consequencies that may ensue from the use of information contained in this publication. Manuscripts to this Journal are welcome. They should be written in English Language and must adhere strictly to the editorial guidelines. They may also be drawn from theory and practice, but may be edited for reasons of space and clarity. See inside back cover for detailed information. © 2 0 0 9 by The D evelopm ent Universal Consortia # 3, Sann i Ogun Road, S u ite 750, P. O. B o x 372 Iko t E kpene, Nigeria. Web:www devconsortservices.com E-mail: devconsort @ yahoo.com , devconsortpress@ yahoo.com Tel: +234 - 8 0 3 -7103742 , 0 803-8833359 , 0 8 4 5 5 4 7 3 5 , 0 7 0 7 0 2 5 2 5 0 4 All rights reserved. Printed and bound in the Federal Republic o f Nigeria. ISSN: 2006- 9014 Information appeared in this Journal is copyrighted. No portion of this Journal may be reproduced by any process or technique, without the express written consent of the publishers. Any violation of the copyright may result in both a civic litigation for damages and eventual criminal prosecution. UNIVERSITY OF IBADAN LIBRARY UNIVERSITY OF IBADAN LIBRARY INTERNATIONAL JOURNAL OF DEVELOPMENT IN MEDICAL SCIENCES Volume 2 Number 1 <& 2 2009 CONTENTS Diagnosing Skin Diseases Using an Artificial Neural Network 1 Ledisi Giok Kabari Olumide Owolabi Isolation of Antibiotic Resistant Staphylococcus Aureus Strains from Nurses at Umaru Sanda Ndayeko General Hospital, 11 Bida, Niger State Gana, ]. Abel, G. J. Umar, A. N. Danazumi, N. An Assessment of Service Delivery in Primary Health Care Centres in Rural Areas: A Study of Osun State, Nigeria 19 Adebimpe, W. Olalekan Bamidele, J. Olusegun Dairo, M, David Intestinal Parasites of Dogs Slaughtered for Consumption in Nigeria: A Study of Fwagul and Kuru, Jos South Local 27 Government Area, Plateau State, Nigeria Kaze, P. D. Dayok, O. Silas, P. M. Preliminary Study of the Medicinal Property of Khaya Senegalensis (Savannah Mahogany) Seed Oil and the Formulation of Anti Fungal 36 Hair Cream For Commercialization Uzoh, R. D. Agho, M. O. Ibok, N. U. Uko, J. P. The Role of Traditional Medicine in Primary Health Care Delivery 46 Nwinadum Gbenenee III UNIVERSITY OF IBADAN LIBRARY “Who Is The Victim?”- The Effect of Medical Error on Physicians and Patients 57 Jadesola O. Lokulo-sodipe The Antimicrobial Broad Spectrum Efficacy of Khaya Senegalensis (African Mahogany) 68 Gana, Jerry Manga, S. B. Mohammed, A. K. Determinants of Utilization of Internet Resources by Family Physicians in Nigeria 78 Shabi, I. N. Shabi, O. M. Health Problems Associated with Garri Production in Rural Communities of Southern Nigeria 89 Winadum Gbenenee The Role of Science and Technology in HIV/AIDs Pandemic 97 Obuh, R. E. Ikpeseni, S. Spectrophotometric Study on Humic Material Substances Present in Some Drinking Waters in Northern Nigeria 105 Ebe, N. Udoka IV UNIVERSITY OF IBADAN LIBRARY "WHO IS THE VICTIM?" - THE EFFECT OF MEDICAL ERROR ON PHYSICIANS AND PATIENTS Jadesola O. Lokulo-Sodipe A bstract Medical error is an adverse event that could be prevented, given the current state o f medical knowledge. It has been defined as the failure o f a planned action to be completed as intended or the use o f a wrong plan to achieve an aim. Medical errors can occur in any health care setting in the form o f an ‘adverse drug event, improper transfusion, surgical injuries and wrong site injuries, suicide, restraint-related injury or death, falls, burn, pressure ulcers and mistaken patient identity, When errors occur, ethics, professional policy and the law suggest that timely and candid disclosure be the standard practice. Disclosure however raises a number o f ethical, legal, and psychological issues which will be discussed in this study. The study further examines the philosophical basis fo r disclosure and non-disclosure; the duty owed by the physician to the patient; the effect o f disclosure on patients and physicians. In discussing the effect o f medical error on patients and physicians, the benefit and harm o f disclosure and its effect on patient/physician relationship will be examined. Key w ords: Medical Errors, Effect, Disclosure, Patient/ Physician Relationship. INTRODUCTION To err, they say is human. Even the smartest and m ost caring o f hum ans make errors. In clinical medicine sometimes, errors result in serious patient harm. The subject o f medical error is however not a new one. Medical error is an adverse event that could be prevented1 given the current state o f medical knowledge Brennan, 1999. It has been defined as “the failure o f a planned action to be com pleted as intended or the use o f a wrong plan to achieve an aim ” IOM, 1999. JADESOLA O. LOKULO-SODIPE is a Lecturer in the Faculty o f Law, University o f Ibadan, Ibadan, Nigeria. International Journal of Development in Medical Sciences Vol. 2, No. 1 & 2 © 2009 by The Development Universal Consortia. All Rights Reserved. 57 UNIVERSITY OF IBADAN LIBRARY In tern ation al Journal o f Development in Medical Sciences Vol. 2, No. 1 A 2 Medical errors can occur in any health care setting in the form o f an ‘adverse drug event, improper transfusion, surgical injuries and wrong site injuries, suicide, restraint-related injury or death, falls, bum , pressure ulcers and mistaken patient identity. It is, however, more likely to develop in an emergency department, an intensive care unit or an operating room. W hen errors occur, ethics, professional policy and the law suggest that timely and candid disclosure be the standard practice. Studies have shown that patients expect disclosure o f errors (G allagher et al, 2009). D isclosure how ever raises a num ber o f ethical, legal, and psychological issues which will be discussed in this study. The study further examines the philosophical basis for disclosure and non-disclosure; the duty owed by the physician to the patient; the effect o f disclosure on patients and physicians. In discussing the effect o f medical error on patients and physicians, I will look at the benefit and harm o f disclosure and its effect on patient/physician relationship. Medical Errors- The Need For Disclosure Everyone makes mistakes. Human fallibility can be moderated, but it cannot be elim inated. In the sam e vein, adverse events and m edical errors are not uncom m on. M edical errors as noted earlier are considered to be “preventable adverse m edical events” Brennan, 1999. Patients are harmed as a consequence o f either what is done to them - errors o f comm ission; or what is not done but should have been done to prevent adverse outcom e- errors o f om ission. Unlike honest m istakes, negligent actions are preventable, harmful errors that fall below the standard expected o f a reasonably careful and knowledgeable practitioner acting in a similar situation. It has been argued that not all errors are truly preventable G aw ande, 2002. Gawande noted that ‘no matter what measures are taken, medicine will sometimes falter, and it isn’t reasonable to ask that it achieve perfection. W hat is reasonable is to ask that medicine never cease to aim for it’ (Gallagher et al. , 2009). However, there is no place for m istakes in m odem m edicine (M edical Error, 2003). Society has entrusted physicians with the burden o f understanding and dealing with illness. Developments in medical technology, the apparent precision o f laboratory tests, and innovations that present tangible images o f illness have created an expectation o f perfection. M edical errors do occur, although they are not admitted publicly and very often are swept under the carpet. Before the 1990s, “perfect perform ance was expected and was felt to be achievable through education, professionalism, vigilance and care (ISMR, 2006). This led to fear o f retribution, ranging from undue embarrassment, employment and/or licence termination and drove errors underground. 58 UNIVERSITY OF IBADAN LIBRARY Lokulo-Sodipe The m id 1990s however, brought about a change; health care providers were starting to acknowledge human fallibility and the impossible task o f perfect performance. M edical errors were starting to be seen as the result o f mental slips or lapses or honest m istakes that were rooted in system, process, technical, or environm ental weaknesses that lay dormant in the organization until errors or proactive assessment efforts brought them to light (ISM PR, 2006). M istakes m ade in the care o f patients, especially in the hospital settings, have draw n a great deal o f attention since the 2000 R eport o f the Institute o f M edicine (IOM). According to that report, as many as 98,000 people die every year in the United States o f America because o f mistakes by medical professionals in hospitals. The IOM Report noted that more people die annually from errors than from motor vehicle accidents, breast cancer or AIDS - 3 causes o f death that receive far more public attention (To Err is Human, 2000). Medical errors can be categorised into two, namely; (a) system errors which are derived primarily from flaws inherent in the system o f medical practice. In this instance, the physician shares responsibility with other elements o f the health care delivery system, and (b) individual errors arise from deficiencies in the physician’s own knowledge, skill or attentiveness. In tills, for instance, the physician has the primary responsibility. Examples o f medical error include transfusion o f HIV infected blood, mis-match o fb lood at transfusion, leaving foreign bodies like sponge or instrument in surgical wounds; extravasations o f drugs into necrosis; forgetting a tourniquet in the upper arm resulting in arm gangrene and amputation, and medication errors. The causes o f medical errors are com plex. Som e causes are; com m unication error; the increasing specialization and fragm entation o f health care; hum an errors resulting from overw ork and burnout; manufacturing errors; equipment failure; diagnostic errors and poorly designed buildings and facilities. The occurrence o f a m edical error has a ripple o f effects. The error can affect the fam ily o f the patient, friends and even the co-workers. The patient faces a lack o f productivity, loss o f quality o f life, depression, traumatisation and increase in fear o f an error re-occurring in the future. A health care provider goes through the same issues after an error and equally powerful emotions are felt. According to Gallagher (2009). “physicians felt upset and guilty about hanning the patient, disappointed about failing to practice medicine to their own high standards, fearful about possible lawsuit, and anxious about the error’s repercussions regarding their reputation” (Gallagher, 2003). W hen errors occur, disclosure, apology and restitution are expected. W hen medical errors occur, physicians should take the lead in disclosing error to patients and their fam ilies (H erbert, 2009). Full disclosure to the patient is the ethically and professionally responsible course o f action. Disclosure o f enor is consistent with ethical advances in medicine toward more openness with patients and the involvement o f patients 59 UNIVERSITY OF IBADAN LIBRARY In tern ation al Journal o f Development in M edical Sciences Vol. 2, No. 1 A 2 in their care (Herbert, 1996), advances on informed consent and truth telling (Etchells et al., 1999). D isclosure is vital for the im provem ent o f patient safety and quality o f care. By not disclosing adverse events, the physician fails the patient in terms o f honesty, openness and respect. Furthermore, nondisclosure may put the patient at risk for future harms because he or she does not know what happened. Disclosure provides the patient with potentially vital information for m aking future health care choices and decisions. D isclosure is also expedient out o f respect for patients as persons. Thus, they have a right to know about critical incidents even if they are not physically harm ed by them. Furtherm ore, by the principle o f justice or fairness, patients w hen harm ed, should be able to seek appropriate restitution or recompense. This ethical rationale for disclosure, based on a strong notion o f autonom y, goes beyond w hat the law m ight require one to do. On the other hand, failing to disclose errors to patients underm ines public trust in medicine because it potentially involves deception and suggests preservation o f narrow professional interests over the well-being o f patients. This failure can be seen as a breach o f professional ethics (a lapse in the com m itm ent to act solely for the patien t’s best interests). Similarly, patients may be cause avoidable harm if they are injured further by the failure to disclose. N on disclosure o f error may undermine efforts to improve the safety o f m edical practice i f the error is not reported to the appropriate authorities. W hen practitioners w itness errors m ade by other health care providers, they have an ethical and legal obligation to act on that information. Disclosing errors can be challenging for practitioners (Hilfiker, 1984). Medical professionals have high expectancy o f themselves; therefore, they find it difficult to admit errors openly (Finkel stein et al., 1997). The physician should however, be the one to reveal the error. It is not proper for the patient to take the lead in disclosure. The patient and family m ust be informed in an objective way and m ust be perm itted to express any concerns that they m ay have. A n open or transparent approach w ill help strengthen, rather than w eaken the doctor-patient relationship (H erbert et al., 2009). W here the adverse effect requires medical attention, doctors ought to disclose and offer help. It is reassuring to patients to know that their doctor is also trying to set the harm right by a clearly defined course o f action. All relevant inform ation regarding the sequence o f events leading to the adverse outcom e is presented as clearly as possible. Disclosure should, take place at the right time, when the patient is medically stable enough to absorb the information, and in the right setting (Kalantri, 2003). Disclosing medical errors to patients is a long way from being the norm. There are certain barriers to disclosure. These include physician embarrassment, personal anxiety, and legal concerns. The physician faces the possibility o f a legal action, m ore so in a society where m edical errors are classified as a tort which could result in punishment 60 UNIVERSITY OF IBADAN LIBRARY Lokulo-Sodipe and financial devastation. There is a significant conflict between ethical considerations and se lf preservation (Constantine et al„ 2009). Arguments have been put forward for disclosure and non disclosure o f medical errors. I go on now to discuss the philosophical basis for both argum ents. A ristotle’s N ichom achean Ethics (Aristotle, 1954) were based on the m oral virtues o f courage, temperance, prudence and justice. Moral virtue is the habit o f choosing the golden mean betw een extrem es as it relates to an action or an em otion. It is the learned ethical choice, through teaching and experience that has evolved into a conditioned response to do the right thing in different circumstances. The m oral virtues o f courage, tem perance, and prudence generally pertain to one’s control o f inner em otions and thoughts as well as reacting to environm ental situations. Justice, however, involves two or m ore hum ans w hose interests m ust be considered, according to societal m ores and laws, if there is to be a ju s t outcom e. By Aristotle’s argument, the physician and the patient entered into an agreement, based on the moral virtue o f justice. The physician would treat the patient in the same m anner that he w ould w ant to be treated had he been the patient. Consequently, the physician is duty bound to disclose the truth in all aspects o f care to the patient. Plato on his part suggested that lying in certain circum stances is not immoral (Plato, 1937). Furthermore, according to Plato, intentional deception when done in the patient’s best interests is considered by him to be morally justified. The fundamental issue is “w hen done in the patient’s interests”, and who will decide w hat is best for the patient. Plato’s sense o f personal and societal moral virtue would support the idea that full disclosure between hum ans who are involved in a solemn trust is expected. On the other hand, he has considered that the physician has responsibilities to his patient and could be expected to m ake m oral judgem ents on w hat is best for the individual in question. It would be consistent with Plato’s philosophy for a physician to intentionally deceive a patient w ith inoperable lung cancer in order to m ake his last m om ents on earth tolerable. One can distinguish this scenario with that o f the patient involved in m edical error. The latter has an active agreement w ith his physician. This gives rise to a trust situation between the two. This in turn demands open communication. The physician’s deception in this instance would be to protect him from litigation and does no service to the patient. In the former situation, the relationship is betw een the cancer patient and the disease. The physician is acting as an interpreter o f the situation. The physician is gaining nothing from the deception. K ant’s moral theory (Kant, 1996) is considered to be the foundation o f m odem bioethics (Bernstein & Brown, 2004). His theory is based on the autonom y and dignity o f the individual. According to Kant, morality can exist only by virtue o f our autonomy as rational beings. The moral worth o f an action is not related to the beneficial outcome but whether it is done from a sense o f duty or obligation. Kant’s moral law or categorical 61 UNIVERSITY OF IBADAN LIBRARY In tern ation al Journal o f Development in M edical Sciences Vol. 2, No. 1 A 2 im perative states that every act has to stand on its m oral virtue and be judged as if it were to becom e a universal law o f nature. For Kant, there is no reason to lie because to do so violates the principle o f the ‘categorical imperative’. Consequently, under K ant’s moral theory, the physician has no option but full disclosure o f his error to the patient. By lying, he violates the categorical im perative against lying and deprives the patient o f his moral dignity as hum an being. Similarly, by seeking to protect himself, he also violates the principle o f humanity in one’s own person as well as in the person o f any other, never m erely as a m eans, but as the same tim e as an end. Utilitarianism based it moral theory on the ‘utility’ or outcom e o f an act rather than its motive. To act m orally was to act in such a way that the am ount o f benefit or pleasure achieved was maxim ized and the harm or ‘gain’ m inimized the greatest good for the greatest number. M ill, used B entham ’s theory o f utility to em phasise that the quality o f the good achieved mattered. According to Mill, the good, broadly construed, was not just the good o f the individual, but the good o f society as a whole. Furtherm ore, in his principle o f equality, every person m ust be considered to count for one and only one. According to the utilitarian, what ultimately gave happiness w as the sense that one was a good person w ho acted according to his conscience in treating others well. In this instance, the patient, though he will be upset, will benefit by having accurate medical information upon which he can base his further treatment decisions and choice o f doctor. O ther patients w ill also benefit as disclosure o f his error may force the physician to exam ine the system in w hich he w orks and to m ake changes which will help prevent errors in the future. In the utilitarian framework the medical profession as a whole is also served by the openness; to confess error and apologise is a courageous and honourable act that reflects well on the profession and serves to increase public confidence in its integrity (Constantine et al., 2009). From the foregoing, when errors occur, the physician should disclose the entire incidence as it occurred in a straight forw ard m anner, show ing that it w as indeed a mistake. He is obliged to give the best explanation as possible, in a way the patient and family will understand and should say the steps he/she intends to take to prevent future occurrence and apologise. In my opinion, the Kantian theoiy best supports full disclosure o f medical errors. Aphysician must respect the patient’s dignity and act with beneficience, sympathy, and conscience and without arrogance. He is under an obligation to place the patient’s interest and his profession above his own. There is however another side to this argument and that is that these philosophical theories do not provide adequate guidance for the 21 st centuiy physician. This argument is based on the notion that, m odem day practice o f m edicine has evolved to the point that only perfection is acceptable. Nowadays, errors are viewed as being the result o f 62 UNIVERSITY OF IBADAN LIBRARY Lokulo-Sodipe negligence as opposed to honest mistakes. Consequently, disclosing medical errors to patients will only lead to a never-ending series o f litigation w hich in turn could lead to bankruptcy o f a num ber o f health care facilities. The consequentialism theory, determines whether an act is morally right based on the net results o f that action- does the good outweigh the bad? Consequentialism suggests that one ought to do that act which realizes the best overall net consequences when one considers both the harm and the benefit to all those involved. With regard to disclosure o f medical errors, one m ust consider the harm and the benefit to the patient and his family. It also appropriate, to consider the harm and potential benefit to the physician. The decision made with regards to disclosure, should be the best one with regard to the overall net consequences to both the patient and his as well as to the physician. Consequently, reasons to disclose medical errors would include any significant benefit to the patient and his family as well as any benefit to the doctor that comes secondary to disclosure. Reasons not to disclose w ould be those that cause patient or family harm as well as harm to the physician. W hile admitting that disclosure carries potential benefits to both the patient and the physician, it also carries potential harm to both parties. The potential benefit to the patient is the opportunity o f fair compensation through litigation. To the physicians, it is the strengthening o f physician/patient relationship. In general, acknowledging mistakes could potentially harm patients in a couple o f ways. Firstly, it can inhibit patient/doctor relationships or patient family relationships. Secondly, it could incite greater anger or emotional distress in a patient w ho has been harm ed or in the family o f a patient who has been harmed. Physician harm m ust also be considered in consequentialism when considering reasons not to disclose. The doctor could be harm ed by inducing anxiety and severe emotional distress during and after disclosure. In addition, the physician runs the risk o f losing respect, patient referrals, hospital privileges and contracts. There is therefore, a significant potential econom ic loss. There is also an exposure to physical attack from the patient and family. W hen utilising the c o n s e q u e n tia l approach therefore, it would appear that the only reason for disclosure is to allow for ‘appropriate’ com pensation for the patient. However, in a society like ours, appropriate com pensation for the patient will alm ost impossible, considering the challenges o f litigation in Nigeria. Potential reasons not to disclosure would include creating emotional distress and physical attack for the physician. The option o f non disclosure is more attractive where the patient is dead. This is because, disclosure in that instance does not help the patient - it cannot bring him/her back to life. From an emotional stand point, disclosure will not impact positively on the grief o f t he family neither will the physician find a great deal o f consolation following an act o f contrition. Here the patient/doctor relationship has ceased to exist as the patient is dead. 63 UNIVERSITY OF IBADAN LIBRARY In tern ation al Journal o f Development in M edical Sciences Voi. 2, No. 1 4 2 CONCLUSION AND RECOMMENDATIONS By combining Aristotelian teleological and Kantian deontological approaches, we can conclude that full disclosure o f medical error to the patient and patient’s family is the best option. However, if we apply the consequentialist approach, after weighing the benefit and harm that will occur to both the patient and the physician, we would arrive at the opposite conclusion. Professional codes enjoin physicians, w hile caring for patients, to regard responsibility to the patient as param ount. Be that as it may, the physician is also responsible to his family, hospital, colleagues and wider community. He is not expected to place him self in a position whereby his ability to continue to care for current and future patients is jeopardised or his personal life is endangered. Disclosure o f medical errors can be beneficial to both the physician- maintaining a virtuous character, which in turn leads to trust and a good patient/doctor relationship and to a patient- the power to exercise the right o f self determination, which can be done only w ith the accurate know ledge o f the relevant details o f treatm ent. Conversely, significant harm m ay com e to the physician if he fully discloses errors to the patient through litigation, jungle justice, physical attacks etc, which may im pede his ability to continue providing professional services. In deciding to disclose, the physician needs an accurate m easurem ent o f the probability that disclosure o f an error will seriously harm him and his other patients. In a study (G allagher et al., 2007) carried out on the attitude o f patients and physicians to disclosure o f medical errors, it was found that both patients and physicians had unmet needs following errors. According to the study, patients wanted disclosure o f all harmful errors and sought information about what happened, why the error happened, how the error’s consequences will be mitigated, and how recurrence will be prevented. Physicians on their part, agreed that harm ful errors should be disclosed but ‘choose their words carefully’ when telling patients about errors. Physicians however, worried that an apology m ight create legal liability. The study showed that physicians were also upset w hen errors occur but were unsure o f where to seek em otional support. M edical errors are an unfortunate but inescapable part o f medical practice. It is therefore necessary to derive a mechanism for dealing with them when they occur. Full disclosure is vital for im provem ent o f patient’s safety and quality o f care. I am o f the opinion that i f we adopt a system o f blam e free reporting o f avoidable, no t culpable m istakes, disclosure w ill be the order o f the day. Steps should also be taken to make provisions for caring for the emotional outcome o f these errors for both the patient and physicians. Offering an apology with disclosure is an important com ponent o f addressing m edical errors. A n apology would include an acknowledgem ent o f the event and 64 UNIVERSITY OF IBADAN LIBRARY Lokulo-Sodipe one’s role in the event, as well as a genuine expression o f regret for the patien t’s predicam ent. A n apology can have profound healing effects for all parties. For the physician, an apology can help diminish feelings o f guilt and shame. For the patient it can facilitate forgiveness and provide the basis for reconciliation (Lazare, 2006). 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