Archaeology & Anthropology
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Item Hospitality and tourism development in cross River State, Nigeria: a case study of Obudu mountain resort(Department of Archaeology and Heritage Studies Faculty of Arts, Ahmadu Bello University, Zaria, 2019) Ukpokolo, C.; Folorunso, O. S.Over the past decades, tourism has experienced continued expansion and diversification, becoming one of the largest and fastest-growing economic sectors in the world. Many new destinations have emerged, challenging the traditional ones in Europe and North America. The continuous growth of the international tourism market makes it significantly more competitive than ever and raises the need to prioritise the development of hospitality facilities to ensure tourists’ comfortability at various tourism destinations. This article examines the hospitality’ facilities at Obudu Mountain Resort, Cross River State, Nigeria with a view to establishing the extent to which they contribute to tourists' comfortability and subsequently tourism development in Cross River State, Nigeria. Qualitative and quantitative methodologies were used. Findings were analysed using descriptive statistical tools of frequency> counts, simple percentages and tables for quantitative data while qualitative data were analysed descriptively. The article established that hospitality facilities such as the canopy walk way, the cable car, the landscape, well-equipped mountain villas, coupled with the serene environment and unique climatic condition at the resort provide complete touristic experience for the tourists. Majority of the respondents are of the opinion that these facilities contribute the most to their decision to choose the resort for holiday. To ensure the sustainability of these facilities, the state government outsourced the maintenance of some of these facilities. This management strategy ensures sustainability of the resort and their continuous patronage by tourists. The article concludes that hospitality facilities when managed properly contribute to tourism development as exemplified in Obudu Mountain Resort. The resort also significantly contributes to tourism development in Cross River State and in Nigeria.Item Security and tourism development at nature conservation centre Lagos, Nigeria(2017) Ukpokolo, C.; Dawodu, A. O.Insecurity constitutes a challenge to tourism development globally. Yet, tourism industry is a major contributing factor to the economic development of many nations, with multiplier effects such as the creation of direct and indirect jobs and the enhancement of world’s peace. This study focuses on security and tourism development in Nigeria, using Nature Conservation Centre, Lagos as a case, paying attention to the extent to which the security measures at the Centre contribute to tourists’ security at the Centre, and the promotion of tourism. Quantitative and qualitative approaches were employed in data collection, using such methods as key informant interviews, in-depth interviews, participant observation and questionnaires. A sample size of 146 research participants participated in the study. Analysed data were presented using descriptive statistical tools of frequency counts, percentages and tables, while qualitative data were presented qualitatively. The study established that the management of Nature Conservative Centre is safety conscious, and has put in place safety measures to make tourists feel safe at the Centre. Security personnel are employed, and Complaints Register and other intelligence that are not made known to outsiders are available. The Centre also builds relationship with Lagos State Security Watch, the Nigeria Police via Police Community Relations Committee and community policing. The management is working towards introducing technologically innovative security measures such as E-gate, which will help to synchronise all the security system at the site. Tourists at Nature Conservative Centre feel safe, leading to an improvement in patronage. Improving on security at the Centre requires more training for security personnel, improvement on security information at strategic places, and provision of feedback on security measures. Tourists are likely to visit destinations where their lives and property are safe, while providing them with relaxation, recreation and memorable experience.